With its Two Year Progress Report on Delivering for America, the US Postal Service has published an informative report on the progress made toward the goals outlined in the most recent10-year plan.
This multi-dimensional ten-year plan addresses the goals the USPS has for future improvement in operational excellence, improvements in financial stability and a sustainable future. The report says the USPS is on the right path toward reaching its goals.
The Postal Service has been working hard to improve service reliability and reports being close to meeting 95% on-time performance across all mail types. They report that 99.9% of packages are delivered within three days, that holiday delivery times have improved in all categories except packages (which show a small decline), and that ballot delivery for the mid-term elections (the only major election since implementation of the DFA Plan) showed 99.96 of ballots were delivered in three days or less.
Due to new pricing authority, new efficiency in operations, and revenue growth through new products paired with the massive savings provided by recent postal reform legislation the USPS is on its way to significant improvement in financial stability. They are still on the loss side of the equation, but expected losses have been trimmed by $90 Billion over the course of the current 10-year plan.
There will be no post office closures or employee layoffs as part of our S&DC roll outs. As new S&DCs are opened, customers will see no changes to their local Post Office retail operations. No Post Offices will be closed and PO Box delivery will remain unchanged.
Delivering For America – Second Year Progress Report
The USPS is also concerned with improving the workplace experience for employees. Through new organizational design, promoting employee retention, workforce development, and creating a culture of engaged leaders who are able to make decisions changes are being made to enhance employee satisfaction and retention.
The piece of the Delivering for America Plan most important to lessors is the recent consolidation of delivery routes into Sorting and Delivery Centers, Regional Processing and Distribution Centers, and Local Processing Centers. (Page 15 of the report shows a simple flow chart of mail moving through these Centers.) Lessors have valid concerns about the future of retail post offices that have lost delivery routes. Page 18 of the Two-Year Progress Report addresses this concern directly saying there will be no change in retail post offices.